Jilliv Privacy Policy

Your personal information is completely safe with us. This page explains in detail how we collect, use, and protect your data.

Last Updated: January 2026

How We Protect Your Information

The Core Pillars of Jilliv's Privacy Policy at a Glance

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SSL Encryption

Every transaction and login is protected with 256-bit SSL encryption — virtually impossible for hackers to break.

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No data is shared with third parties

Your name, phone number, or payment details are never sold or shared with advertisers or third parties.

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Transparent Data Use

This page clearly explains what information is collected and why. There are no hidden agendas — Jilliv is fully transparent.

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Data Protection Audit

Jilliv conducts regular security audits. Any vulnerabilities are identified and addressed promptly to ensure your data remains protected.

Your Control

You can view, correct, or request the deletion of your personal data at any time. You have full control over your information.

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Cookie Policy

Jilliv uses cookies to enhance your experience on the site. This page explains which cookies are used and why.

1Introduction

General Information

Jilliv (jilliv.net) takes your privacy seriously. This Privacy Policy explains what information we collect, why we collect it, and how it is used. This policy applies to all members who use the Jilliv website and app.

By using our platform, you agree to this Privacy Policy. If you have any concerns about any part of this policy, please contact us or discontinue use of the platform.

Jilliv believes that protecting personal data is a fundamental right in the digital age. That is why we collect only what is necessary and store it with the highest level of security.

Please note: This Privacy Policy may be updated at any time. For major changes, we will notify you by email and post a notice on the website.

2What Information We Collect

Data Collection

Jilliv only collects the information necessary to operate the platform, maintain security, and deliver the best possible experience to you.

Type of Information Example At the Time of Collection
Identity Information Name, date of birth, national ID number During Registration & KYC Verification
Contact Information Phone number, email address At Registration
Financial Information Mobile banking number, transaction history At the Time of Deposit & Withdrawal
Device & Technical Information IP address, browser, device type Time on Site
Gaming Activity Game history, bet amounts, win/loss records Time Spent Playing

Automatically Collected Information

When you use Jilliv, certain information is collected automatically. This includes your login times, pages visited most frequently, games played, and session duration. This data is used to improve the quality of the site.

  • Date and time of login and logout.
  • The page you came from (referrer URL).
  • Screen resolution and operating system.
  • Time spent on the site.

3Purpose of Data Collection

Purpose of Use

Jilliv uses your information only for the specific purposes outlined below. We never use it for anything beyond that.

  • Account Management: For registration, login, and account verification.
  • Identity Verification (KYC): To prevent fraud and meet legal obligations.
  • Transaction Processing: To process deposits and withdrawals securely.
  • Customer Support: To resolve your issues quickly and efficiently.
  • Promotional Offers: To send you relevant offers based on your preferences (with your consent).
  • Security Monitoring: To detect suspicious activity.
  • Legal Compliance: To comply with applicable laws and regulations.
  • Platform Improvement: To improve your experience on the site.
Important: Jilliv never sells your information to third parties for advertising purposes.

4Data Sharing Policy

Data Sharing

Jilliv does not generally share your personal information with anyone. However, data may be shared in the following limited circumstances:

Payment Processors

Necessary information is shared with mobile banking services such as bKash, Nagad, and Rocket to complete transactions. These third parties also operate under their own privacy policies.

Legal Obligations

Information may be disclosed when required by court order, government directive, or applicable law. In such cases, Jilliv will cooperate within the bounds of its legal obligations.

Fraud Prevention

In cases involving money laundering or other financial crimes, data may be shared with the relevant authorities.

Rest assured: Your data is never shared with advertising companies, data brokers, or any third party for commercial purposes.

5Cookies & Tracking

Cookie Policy

Jilliv uses cookies on its website. Cookies are small text files stored in your browser that help improve your experience on the site.

Cookies We Use

  • Essential Cookies: For maintaining login sessions, security tokens, and similar functions. These cannot be disabled.
  • Functional Cookies: To remember your language preference and theme settings.
  • Analytics Cookies: To analyze site usage and improve the overall experience.

Cookie Control

You can manage cookies through your browser settings. However, disabling essential cookies may affect certain features of the site. In most browsers, this can be managed via Settings > Privacy > Cookies.

6Data Retention

Retention Policy

Jilliv retains your data only for as long as necessary. Information that is no longer needed is deleted after a set period.

  • Account Information: For as long as the account is active, and up to 5 years after closure.
  • Transaction Details: Up to 7 years, as required by financial regulations.
  • KYC Documents: Up to 5 years after account closure, as required by law.
  • Gaming History: 3 years for dispute resolution.
  • Support Conversations: 2 years for quality assurance purposes.

After the retention period, data is securely deleted or anonymized.

7Your Rights

User Rights

You have the following rights regarding your personal data. To exercise any of these rights, email us at support@jilliv.net.

Right to Access Data
Right to Rectification
Right to Erasure
Right to Restrict Processing
Right to Data Portability
Right to Withdraw Consent

Jilliv will respond within 30 days of receiving your request. In some cases, legal obligations may prevent the complete deletion of certain data — you will be informed of the reason if so.

8Children's Privacy

Age Restriction

Jilliv strictly does not provide services to anyone under the age of 18. Age is verified at the time of registration. If we discover that a minor has created an account, it will be immediately closed and all associated data will be deleted.

If parents believe their child is using Jilliv, please notify us at support@jilliv.net.

9Security Measures

Cybersecurity

Jilliv uses industry-leading security technology to keep your data safe. Our security layers are outlined below:

  • 256-bit SSL Encryption: All communications are encrypted.
  • Two-Factor Authentication (2FA): An extra layer of security for your account.
  • Firewall Protection: Prevents unauthorized access.
  • Regular Security Audits: By third-party security experts.
  • Data Backup: Regular backups are made to secure servers.
  • Suspicious Activity Monitoring: Automated monitoring, 24/7.
What you should do: Use a strong password, never share it with anyone, and contact us immediately if you notice anything suspicious.

10Policy Changes

Updates

Jilliv reserves the right to update this Privacy Policy as needed. For significant changes, we will:

  • We will post a clear notice on the website.
  • Notify you at your registered email address.
  • We will update the "Last Updated" date at the top of the page.

Continued use of the platform after any changes have been made will be considered acceptance of the updated policy. We recommend visiting this page regularly to stay informed.

11Contact

Support

If you have any questions, concerns, or requests regarding this Privacy Policy, please get in touch. Our dedicated privacy team is always ready to help.

  • Email: support@jilliv.net
  • Live Chat: Click the chat button at the bottom right of the website.
  • Response time: within 24 hours by email, within 2 minutes via live chat.

For general inquiries, visit our FAQ Page View.

Play Safe, Enjoy with Confidence

Jilliv is committed to keeping your data safe. Join now and start gaming on a platform you can trust.

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