Gaming is for fun, not stress. Jilliv wants you to always play in control. Learn how responsible gaming can help protect your well-being.
We believe every player deserves to play in a safe and enjoyable environment
Set your own daily, weekly, or monthly betting limits. Once a limit is in place, it cannot be exceeded — you're fully in control.
If you need to clear your head, temporarily close your account for anywhere between 24 hours and 6 weeks. During this period, you won't receive any promotional emails.
If you need a longer break, choose self-exclusion. Your account can be fully deactivated for anywhere between 6 months and 5 years.
View your complete gaming and transaction history anytime. Understand your spending patterns and make informed decisions — Jilliv keeps everything fully transparent.
Jilliv strictly enforces an 18+ policy. Age verification is mandatory at registration. Password lock and parental control features are available to help keep your account safe for the whole family.
Concerned about problem gambling? Jilliv's trained support team is always available — and can connect you with external professional organizations when needed.
Responsible play means keeping gaming as a form of entertainment — not a source of income or the center of your life. At jilliv, we've always believed that a happy player is an informed player.
Online gaming is growing fast in Bangladesh. Many people start playing for fun, but without care, it can gradually become an addiction. Jilliv wants every member to play mindfully and within their means.
The key principles of responsible play are:
Problem gambling doesn't happen overnight — habits shift gradually. Watch for the warning signs below. Ask yourself these questions honestly, or think of someone you know:
If you answered "Yes" to more than 2 of the questions above, it's time to seek help. Reach out to Jilliv's support team or the organizations listed below.
Can't pay your bills, but still spending on games — that's a serious warning sign.
Excessive mood swings, anxiety, or depression tied to wins and losses.
You lose track of time once you start playing — skipping sleep or meals without realizing it.
You hide your gaming from family and keep transactions secret.
Jilliv gives you a set of simple tools to stay in control of your gaming. No explanation needed — just head to your account settings.
| Limit Type | Duration | Time to Take Effect | Can It Be Changed? |
|---|---|---|---|
| Deposit Limits | Daily / Weekly / Monthly | Instant | Can be lowered anytime; increasing requires a 7-day waiting period |
| Betting Limits | Daily / Weekly | Instant | Can be lowered anytime; increasing requires a 7-day waiting period |
| Loss Limit | Daily / Weekly / Monthly | Instant | Can be lowered anytime; increasing requires a 7-day waiting period |
| Session Time Limit | Per Session | Instant | Change Anytime |
| Take a Break | 24 Hours – 6 Weeks | Instant | No Changes Until the Break Ends |
| Self-Exclusion | 6 Months – 5 Years | Within 5 Minutes | No Changes Before the Set Period Ends |
Self-exclusion is the most powerful responsible play tool available. Once activated, you won't be able to log in to jilliv, receive any promotions, or open any new accounts for the duration you've chosen.
Log in to your jilliv account and click the profile icon in the top right corner.
Go to Settings and select the "Responsible Gaming" option.
Select the "Self-Exclusion" option and choose your preferred duration — 6 months, 1 year, 2 years, or 5 years.
Verify your identity to confirm. Self-exclusion will take effect within 5 minutes.
A confirmation will be sent to your registered email. You will no longer receive any marketing communications after that.
Jilliv strictly prohibits anyone under 18. Date of birth and ID are verified during registration. That said, family members should stay vigilant as well.
Jilliv automatically monitors accounts suspected of underage activity and, where necessary, requests KYC verification and temporarily suspends the account.
Responsible gaming is more than setting limits — it's a mindset. The habits below will keep your gaming experience healthy and enjoyable.
You're not alone. The Jilliv support team is always here for you.
View FAQs Log In to Your AccountJoin jilliv and enjoy your favorite games in a safe gaming environment. Our responsible play tools are always there when you need them.