Jilliv Terms & Conditions

1 General Terms

By using the Jilliv (jilliv.net) website, you agree to abide by these Terms & Conditions. These terms apply to all registered members of the Jilliv platform.

These Terms & Conditions are governed by the applicable laws of Bangladesh. Jilliv reserves the right to update these terms at any time. Any changes will be announced on the website and communicated to your registered email address.

Jilliv operates exclusively as an entertainment gaming platform. We are committed to responsible gaming and conduct all our operations with full transparency.

2 Account Registration & Eligibility

Age & Eligibility

To open an account with Jilliv, you must be at least 18 years of age. Providing accurate and complete information at the time of registration is mandatory. Accounts created with false information will be terminated and any deposited funds may be forfeited.

• Each person may create only one account.
• Opening multiple accounts using the same device, IP address, or payment method is strictly prohibited.
• Keeping your account password confidential is your own responsibility.
• You may not share your account with or allow anyone else to use it.

KYC Verification

Jilliv follows a KYC (Know Your Customer) process to ensure security. You may be asked to verify your identity before making a withdrawal or when transactions exceed a certain amount.

• A copy of your National ID (NID) or passport.
• A selfie photo.
• Proof of address document (if required).

3 Deposits & Withdrawals

All financial transactions on Jilliv are transparent and secure. We support the most widely used mobile banking services in Bangladesh.

Deposit Rules

• Deposits must be made from a payment account registered in your own name.
• Sending funds through a third party is strictly prohibited.
• If a deposit fails to go through, contact support within 24 hours.

Withdrawal Rules

• Withdrawals can only be made to the same payment method used for the original deposit.
• Wagering requirements must be met before bonus funds can be withdrawn.
• Large withdrawals may be held until KYC verification is complete.
• The maximum daily withdrawal limit is ৳ 1,00,000.

4 Bonus & Promotion Terms

Jilliv's bonus system is fully transparent. The terms for each offer are listed individually on the promotions page. General rules are outlined below.

Welcome Bonus

• The welcome bonus is available to new members only and applies to the first deposit.
• Winnings from bonus funds are subject to wagering requirements before any withdrawal can be made.
• If the wagering requirements are not met within 30 days of receiving a bonus, the bonus will be forfeited.

General Bonus Rules

• Multiple bonuses cannot be used simultaneously unless explicitly stated otherwise.
• Jilliv reserves the right to investigate any suspected bonus abuse.
• Any promotional offer may be modified or withdrawn without prior notice.
• To qualify for a referral bonus, the referred person must make a genuine deposit and play.

5 Gaming Rules

All games on Jilliv are conducted fairly and transparently. Results are determined impartially using Random Number Generator (RNG) technology.

Sports Betting

• Bets cannot be changed once placed — so review your bet carefully before confirming.
• If a match is cancelled, the bet amount will be refunded.
• If a bet is voided due to a technical error, Jilliv reserves the right to make the final decision.

Casino Games

• The RTP (Return to Player) rate for all casino games is listed on each game's page.
• If disconnected, your game result is saved on the server — reconnect to view it.
• In live dealer games, the dealer's decision is final.

6 Prohibited Activities

The following activities are strictly prohibited on Jilliv. Violating these rules will result in permanent account closure and all balances may be forfeited.

• Creating multiple accounts or using another person's account.
• Placing artificial bets or transactions for the purpose of bonus abuse.
• Using hacking tools, scripts, or bots for automated gaming.
• Depositing funds from money laundering or illegal sources.
• Fraudulent or deceptive conduct toward other members.
• Knowingly exploiting technical errors on the platform.
• Abusive behavior or threats directed at support staff or other members.

7 Account Suspension & Closure

Jilliv reserves the right to suspend or permanently close an account under the following circumstances:

• Violating these Terms & Conditions.
• Registering with incorrect or false information.
• If KYC verification has not been completed.
• If the account has been inactive for an extended period (more than 12 months).
• If you wish to close your account at your own request.

If you wish to close your account

If you wish to close your account, please email our support team. You will be given the opportunity to withdraw your balance before the account is closed, provided there are no pending wagering requirements.

8 Responsible Gaming

Jilliv is committed to responsible gaming. Gaming is for entertainment — it should never be seen as a source of income. We want our members to enjoy gaming in a happy and healthy way.

• Set daily or weekly deposit limits for yourself.
• Set up a cooling-off period whenever you need a temporary break.
• Use self-exclusion to temporarily disable your account for a set period.
• If you're experiencing any issues related to gaming, please contact support.

For more information, visit our Responsible Gaming View page.

9 Privacy & Data Protection

Jilliv takes the protection of your personal data seriously. To learn more about how we collect and use your information, Privacy Policy Read.

• Your information is never sold to third parties.
• Your information is never shared with third parties unless required by law.
• All data is protected with SSL encryption.
• Even after account closure, certain information may be retained as required by law.

10 Changes to Terms

Jilliv reserves the right to update these Terms & Conditions at any time. For significant changes, a notice will be posted on the website and sent to your registered email. Continued use of the platform after any changes constitutes your acceptance of the updated terms.

We therefore recommend visiting this page regularly.

11 Contact Us

If you have any questions about these terms and conditions, please get in touch with us. Our support team is always ready to help in Bengali.

• Email: support@jilliv.net
• Live Chat: Click the chat button at the bottom right of the website.
• Response times: within 2 minutes on live chat and within 24 hours by email.

For more frequently asked questions, visit our FAQ Page View.